- Mon 7:30AM - 6:00PM
- Fri Closed
- Tue 7:30AM - 6:00PM
- Sat Closed
- Wed 7:30AM - 6:00PM
- Sun Closed
- Thu 7:30AM - 6:00PM
INSURANCE QUESTIONS
Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 559-298-8922 or make an appointment online!
What People Say About Us
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Johnny Viera, 01/06/2021
Always good prices and good work and polite. Thanks -
Chris De La Torre, 10/20/2020
Steve helped us, he was very honest, found the electrical issue with my vehicle right of way, fixed the problem and did not overcharge. His prices are fair and he does a great job. I would recommend Steve to all my family and friends because I know he is fair and honest and experienced at his mechanical work.
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Brandon Struck, 07/18/2020
Amazing service and high quality results. The only place in Fresno I found that was confident to work on my Saab. -
Jeramy Grosse, 07/17/2020
They were helpful and worked with us getting our car to where we can now take it to Oklahoma and worked with us on the payments to.
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Jeramy Grosse, 07/02/2020
They were helpful and worked with us with what we needed. -
Chris C.J. Woods, 12/17/2019
Integrity and competence are the two words that come to mind regarding the business. You can trust them!
Call us for service: 559-298-8922
