Best Auto Repair, Clovis

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Auto Insurance FAQs

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri Closed
    Sat Closed
  • Sun Closed

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 559-298-8922 or make an appointment online!

What People Say About Us

Clovis
  • , 04/10/2024

    Thanks for everything you all were great

  • , 04/02/2024

    Very thankful for Steve and the guys at JM&H! My car's engine overheating warning came on all of a sudden when I was driving around on a Monday. I called JM&H and they were able to get me in last minute. Turns out my water pump took a dump and needed to be replaced. I had some other normal maintenance that was due, and they were able to do that while my car was in as well. All in all, they got me back on the road two days later with my car good as new. Some of the maintenance I was due for they said wasn't actually needed too after doing an inspection. Always thankful for honest mechanics that won't do something just because they can! Very happy with my service.

Clovis
  • , 03/19/2024

    Definitely like coming to this shop I've been here a few times for both my vehicles for various maintenance issues already and they always do good work quickly and with a reasonable price

  • , 03/12/2024

    Great shop, fair prices, professional, honest staff. They're the only mechanics I trust and would highly recommend them for any automotive needs large or small.

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    , 01/06/2021

    Always good prices and good work and polite. Thanks

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    , 10/20/2020

    Steve helped us, he was very honest, found the electrical issue with my vehicle right of way, fixed the problem and did not overcharge. His prices are fair and he does a great job. I would recommend Steve to all my family and friends because I know he is fair and honest and experienced at his mechanical work.

Call us for service: 559-298-8922

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